Trust is built through which of the following actions?

Trust is built primarily through effective communication. When leaders communicate clearly and transparently, they foster an environment where team members feel valued and informed. Effective communication entails not only sharing information but also actively listening to others' ideas, concerns, and feedback. This kind of open dialogue encourages connection and helps to create mutual respect.

In addition, effective communication helps to clarify expectations and responsibilities, reducing misunderstandings that can erode trust. It allows leaders to be approachable and supportive, further solidifying relationships within a team. This trust is essential for collaboration, innovation, and overall team performance, as individuals are more likely to take risks and share their thoughts in an environment where they feel their voice matters.

Although establishing authority and enforcing rules can be important in a leadership context, they do not inherently build trust. Trust relies more on interpersonal connections and the sincere exchange of ideas than on hierarchy or strict compliance with rules. Avoiding difficult conversations tends to have the opposite effect—creating distance and uncertainty, which can undermine trust rather than foster it. Hence, effective communication stands out as the key action in building trust within a team or organization.