What are factors that lead to dissatisfaction, according to Herzberg's Two-Factor Theory?

Herzberg's Two-Factor Theory, also known as the Motivation-Hygiene Theory, identifies two distinct categories of factors that influence employee satisfaction and dissatisfaction. Hygiene factors are crucial elements that, when not met, can lead to dissatisfaction among employees. These factors include aspects such as company policies, supervision quality, working conditions, salary, and interpersonal relationships.

When hygiene factors are inadequate or absent, employees may experience negative feelings about their job, which can result in dissatisfaction. However, the presence of hygiene factors does not necessarily lead to job satisfaction; rather, they help prevent dissatisfaction. Therefore, recognizing the importance of hygiene factors is essential for organizational leaders aiming to create a positive work environment and reduce dissatisfaction in the workforce.